Privacy policy.

Ember St. is committed to protecting your personal privacy. This privacy policy outlines the type of information that is collected by Ember St. and how we use and protect it. The policy tells you what to do if you do not want your personal information collected and how you can change information that you have already provided to us. This policy applies only to the business information that we collect and to our website. Ember St. complies with the Privacy Act 1988 (Cth) (“the Act”) and the Australian Privacy Principles (APPs), which govern the collection, use, disclosure, and security of personal information in Australia.

Your consent to this privacy policy

By using this website, you are agreeing to accept the terms of our current privacy policy as described herein. If you do not agree with any part of this policy, you may not use our website.

Collection of personal information

In this privacy policy, “Personal Information” means identifiable information such as but not limited to your name, street address, email address, and telephone number. When you make an enquiry about us or our products, you may be asked to provide personal information so that you can make a comment, enquiry, or for a variety of other reasons. When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the Personal Information.

Product and service information

If you have purchased products from Ember St., we may hold your contact details as well as details of the products that we provide to you. Those details are primarily used to send you information about relevant products, offers, promotions, latest developments, and forthcoming events.

Information for marketing

If we have collected your details from an enquiry or purchase you have made, we will hold your contact details and details of information that we send to you. The Personal Information we hold is used to communicate with you on topics you have indicated an interest in or that we believe may be relevant to you. If you no longer wish to receive marketing communications, you may opt out at any time by contacting us.

Links to external sites

Ember St. does not take any responsibility for its advertisers, outgoing links, or any other part of its website that is not under direct or total control of Ember St. We advise that you read the privacy policies of external sites before submitting personal information.

Your information and third parties

Your Personal Information and the information Ember St. gathers is used by Ember St. for the express purpose for which it was collected. We do not provide Personal Information to other companies except where they are subcontractors or suppliers directly involved in the delivery or sale of a product. Occasionally, we may collect Personal Information from you in the course of conducting promotions or competitions, and such promotions or competitions may be conducted jointly with third parties who might have access to your Personal Information. In such circumstances, the terms and conditions of such promotions or competitions (jointly held or otherwise) will clearly state the intentions of the recipient(s) of your Personal Information. Otherwise, we do not provide your Personal Information to third parties for their own marketing purposes. Please note that we will release your Personal Information if required to do so by law, regulation, or legal process.

Security of information

We take reasonable precautions to keep your personal information secure. Access to your Personal Information is permitted among employees only on a need-to-know basis. If the Personal Information that we have about you is no longer needed for the purposes stated in this privacy policy, we will take reasonable steps to destroy or permanently de-identify your Personal Information in accordance with legal requirements.

Accuracy of information

Ember St. takes all reasonable steps to ensure that the Personal Information that we collect, use, or disclose is accurate, complete, and up to date. Ember St. may from time to time contact you to check that our information is accurate and up to date.

Access to your personal information

Ember St. will provide you with reasonable access to the Personal Information that we hold about you, except where doing so would contravene the Australian Privacy Principles. If providing this information would impose unreasonable costs on Ember St., we will advise you of the reasons for this and that a reasonable charge may be imposed to obtain the information for you. If you establish that the information about you is not accurate, complete, or up to date, we will take reasonable steps to correct this information.

Complaint handling procedure

If you have a complaint about breaches of this privacy policy, please contact Ember St. using the details provided below. Ember St. will investigate your complaint in accordance with the requirements of the Act and the Australian Privacy Principles. If you are not satisfied with the way that we respond to your complaint, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

Changes in our policy

Ember St. reserves the right to change this privacy policy at its discretion. If we decide to change our privacy policy, we will post those changes on our website. We encourage you to visit the site frequently to stay informed and up to date.

Contact details

For complaints/enquires regarding privacy issues please contact info.emberst@gmail.com.